Terms & Conditions

Terms & Conditions

for Adnex Solutions

About ADNEX Solutions

ADNEX Solutions is a digital marketing and growth agency providing services including but not limited to performance marketing, eCommerce marketing, web development, branding, SEO, analytics, and strategic consulting.

All services are provided subject to these Terms & Conditions.

Use of Website

By using our website, you agree that:

  • You will not use the site for any unlawful or prohibited purpose.

  • You will not attempt to gain unauthorized access to any part of the website.

  • You will not misuse, copy, or distribute website content without written permission.

We reserve the right to restrict or terminate access to our website at any time without notice.

Services & Engagements

All services provided by ADNEX are subject to:

  • A mutually agreed proposal, contract, or scope of work.

  • Timelines, deliverables, and pricing outlined in writing.

We do not guarantee specific results such as revenue, ROAS, rankings, or leads, as performance depends on multiple external factors including market conditions, budget, competition, and client cooperation.

Payments & Fees

  • All fees are outlined in proposals or agreements.

  • Payments must be made according to the agreed schedule.

  • Late payments may result in service suspension or termination.

  • Fees are non-refundable unless explicitly stated otherwise in writing.

Any third-party costs (ad spend, tools, platforms, software, subscriptions) are the responsibility of the client and are billed separately.

Client Responsibilities

Clients agree to:

  • Provide accurate and timely information required to deliver services.

  • Approve deliverables within reasonable timeframes.

  • Maintain access to necessary platforms (ad accounts, website, analytics, etc.).

Delays or performance issues caused by lack of cooperation are not the responsibility of ADNEX.

Intellectual Property

  • All strategies, frameworks, documents, creatives, and materials created by ADNEX remain our intellectual property until full payment is received.

  • Upon full payment, the client receives usage rights for approved deliverables.

  • ADNEX retains the right to showcase work for portfolio, marketing, and case study purposes unless otherwise agreed in writing.

Confidentiality

Both parties agree to keep confidential information private, including:

  • Business data

  • Strategies

  • Financial information

  • Login credentials

This obligation remains in effect even after termination of services.

Limitation of Liability

  • ADNEX shall not be liable for indirect, incidental, or consequential damages.

  • We are not responsible for platform changes, algorithm updates, ad account suspensions, or third-party service disruptions.

  • Our total liability shall not exceed the amount paid to ADNEX for services in the preceding 3 months.

Third-Party Platforms

We work with platforms such as Meta, Google, TikTok, Shopify, and others. ADNEX is not responsible for:

  • Policy violations

  • Account bans or suspensions

  • Platform outages or changes

Clients are responsible for compliance with all third-party terms.

Termination

Either party may terminate services by providing written notice as outlined in the agreement. Upon termination:

  • Outstanding payments become immediately due.

  • Access to services and materials may be revoked.

  • No refunds will be issued for work already completed or in progress.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws Pakistan without regard to conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of the updated terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

ADNEX Solutions
📧 Email: info@adnexsolutions.com
🌐 Website: https://adnexsolutions.com